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Knowledge Base

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Knowledge Base

Last Update 5 years ago

Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need

FG Store

Last Update 5 years ago

Other Categories

Getting started

Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.

1 article and other

Last Update 5 years ago

The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.

1 article and other

Last Update 5 years ago

Advanced features

Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.

1 article and other

Last Update 5 years ago

Chat Widget Customization

Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.

1 article and other

Last Update 5 years ago

Shopping Cart Integrations

Shopify, BigCommerce, PrestaShop, OpenCart, and more. Find all the e-commerce integration guides with step by step instructions.

1 article and other

Last Update 5 years ago

Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.

1 article and other

Last Update 5 years ago

Learn how to use smart ticketing software that gives you the context you need to help solve first-response customer problems.

1 article and other

Last Update 5 years ago

The mobile FG app for iOS helps you chat with customers or reply to tickets wherever you are.

1 article and other

Last Update 5 years ago

The mobile FG app for Android helps you chat with customers or reply to tickets wherever you are.

1 article and other

Last Update 5 years ago

Add-ons are optional extras you can use to add additional features to the tawk.to chat software.

1 article and other

Last Update 5 years ago

No website? No problem. Chat pages are hosted landing pages that let you turn links into conversations.

1 article and other

Last Update 5 years ago

Add free live chat to your site