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Best Practices

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Best Practices

Last Update 5 years ago

Learn all the tips and techniques to ensure you create an incredible experience when communicating with your customers.

FG Store

Last Update 5 years ago

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Getting started

Just new to tawk.to? Get off to a flying start, learn how to create an account, add a widget to your site and invite your colleagues to a shared property.

1 article and other

Last Update 5 years ago

The Dashboard is your customer command center, knowing how to use all the features will help make communicating with customers a breeze.

1 article and other

Last Update 5 years ago

Advanced features

Master the tawk.to dashboard with advanced settings and features, configure triggers, delete departments, manage white label branding, and submit SPF records.

1 article and other

Last Update 5 years ago

Chat Widget Customization

Customize the chat widget to suit your brand, learn how to setup your scheduler and modify the widget content and behavior to suit your business.

1 article and other

Last Update 5 years ago

Shopping Cart Integrations

Shopify, BigCommerce, PrestaShop, OpenCart, and more. Find all the e-commerce integration guides with step by step instructions.

1 article and other

Last Update 5 years ago

Learn now to integrate tawk.to with existing CMS', platforms and third party systems like Wordpress, Zapier and Cloudflare.

1 article and other

Last Update 5 years ago

Learn how to use the tawk.to Knowledge Base, create and manage articles and set up categories so your visitors can find the answers they need

1 article and other

Last Update 5 years ago

Learn how to use smart ticketing software that gives you the context you need to help solve first-response customer problems.

1 article and other

Last Update 5 years ago

The mobile FG app for iOS helps you chat with customers or reply to tickets wherever you are.

1 article and other

Last Update 5 years ago

The mobile FG app for Android helps you chat with customers or reply to tickets wherever you are.

1 article and other

Last Update 5 years ago

Add-ons are optional extras you can use to add additional features to the tawk.to chat software.

1 article and other

Last Update 5 years ago

No website? No problem. Chat pages are hosted landing pages that let you turn links into conversations.

1 article and other

Last Update 5 years ago

Add free live chat to your site